At House of BLK, we are committed to ensuring your order reaches you safely and efficiently. Please review our shipping and returns policies below before placing your order.
Local Shipping (United States):
We offer standard and expedited shipping within the U.S. through trusted carriers.
International Shipping:
We currently ship worldwide to select regions. At checkout, available shipping options will be displayed based on your location.
Domestic: All 50 U.S. states, including Alaska and Hawaii.
International: Select countries in North America, Europe, Asia, Africa, and Oceania. If your region is not listed at checkout, please contact us for assistance.
Costs are calculated at checkout based on weight, size, and destination.
Free shipping is available on qualifying orders (when applicable, details will be announced on promotions).
Processing Time: Please allow 2β3 business days for order processing prior to shipment.
Delivery Estimates:
Standard U.S. Shipping: 5β7 business days
Expedited U.S. Shipping: 2β3 business days
International Shipping: 7β21 business days (customs may add delays)
Please note: Orders placed on weekends or holidays will be processed the next business day.
Returns: Due to the nature of our artisanal goods, we do not accept returns on used or opened items. Unused items in original condition may be returned within 14 days of delivery.
Exchanges: If you receive the wrong product, we will gladly exchange it at no additional cost.
Damages & Lost Packages: If your order arrives damaged or is lost in transit, please contact us immediately with your order number and photos (if applicable). We will work quickly to resolve the issue.
We accept the following payment methods:
Major Credit/Debit Cards (Visa, Mastercard, American Express, Discover)
PayPal
Apple Pay & Google Pay (where supported)
All payments must be completed at checkout to process your order.
Please ensure your billing and shipping details are accurate to avoid delays.
International customers are responsible for any customs duties, taxes, or fees imposed by their country of residence.
If you have any questions about your order, shipping, or returns, please reach out:
π§ Email: support@houseofblk.com
π Website: www.houseofblk.com
Weβre here to help and ensure your experience with House of BLK is effortless and enjoyable.